Returns and Refunds

• A $25 non refundable processing fee will apply to business cheque orders cancelled after receipt of a proof, for personal cheque orders a $10 fee will apply, this fee can be refunded in the event the order is placed again.
• No returns on imprinted cheques.
• Customer is responsible to review order and check for accuracy of information to be printed on cheques including bank account number.
• Cheques Plus is not responsible for any wrong information entered by customer or any bank charges incurred by customer for inaccurate information.
• Customer will be responsible for any additional reprint fees charged by Cheques Plus.
• We do not assume liability for any nondeliveries due to wrong address entered by customer, an address correction FEE of $15 will be charged to the customer

• Orders must be returned in their original condition; Blank cheque paper and envelopes must be returned with no markings or other damage.
• The shipping fee paid by the customer at the time of purchase will not be refunded, unless there is an issue due to our error or if the order arrived damaged.
• Your refund will be given using the same method as original payment. (If credit card has been used, you must include the last four digits of your card number as well as the expiration date.)
• Before returning your merchandise, please notify one of our customer service representatives.
• Any claims for misprint, check alignment or any other issue must be made within 30 days of receipt of order, claims made after this period will not be honored.